Policies
Here you can find the key documents and important information for using Route & Relax.
Important to know
- Route & Relax products are digital products delivered electronically.
- Premade trips are for personal use only.
- Trip plans may not be resold, redistributed, or published as your own work.
- Custom adjustments apply to one existing premade trip only.
- Route & Relax does not make bookings on your behalf.
- Customers are responsible for checking final prices, availability, pet rules, and opening hours with third parties.
Documents
Terms & Conditions
Includes how Route & Relax works, what is included, customer responsibilities, digital product rules, permitted use, and service limitations.
Open Terms & Conditions →Privacy Policy
Explains what information may be collected, why it is used, and how personal data is handled and protected.
Open Privacy Policy →Refund Policy
Explains the rules for refunds, cancellations, and how digital product delivery affects eligibility.
Open Refund Policy →Security Protocol Sheet
Outlines the basic measures used to protect business operations, customer information, and internal handling procedures.
Open Security Document →Usage rules
All Route & Relax trip plans, PDFs, and written materials remain the intellectual property of Route & Relax. When you purchase a trip, you receive a personal, non-transferable right to use it for your own private travel.
You may not resell, copy for commercial purposes, redistribute, republish, or present Route & Relax content as your own.
Questions
If you are unsure which policy applies to your order or digital product, please get in touch through the contact page.
Go to Contact